The City of Lakewood has been notified of a nationwide outage and data breach affecting Onsolve’s CodeRED platform, the third-party alert system used by the City to send our Lakewood Alert emergency messaging. The City was among hundreds of agencies impacted by this nationwide cybersecurity attack. This breach occurred on CodeRED’s systems—not within the City’s networks, but we want to ensure our residents are protected.
According to CodeRED, user information stored in their system may have been accessed, including name, address, email, phone number, and passwords associated with user accounts. If you signed up for CodeRED and used the same password you use with other accounts, please consider changing those passwords immediately as a precaution. If you are unsure if you signed up, it is recommended you consider changing your passwords immediately as a precaution.
Although CodeRED’s data has not been published online, the City encourages all CodeRED users to change any compromised passwords immediately and to contact credit bureaus to ensure their personal identifying information has not been compromised. If you have any concerns or questions, please reach out to CodeRED directly at [email protected].
In the case of an emergency, the city maintains the ability to alert the community through partnership with Pierce County Department of Emergency Management.
If you feel you have been victimized by fraud, there are multiple resources to report the incident:
- FBI: https://www.ic3.gov/
- US Department of Justice: https://www.justice.gov/criminal/criminal-fraud/report-fraud
- Report to your local police department: https://southsound911.org/online-police-reports/
- Additional steps to protect yourself against fraud can be found here: https://consumer.ftc.gov/