Human Resources

The Lakewood Human Resources Division provides support to management and employees. Their main goal is to help departments deliver efficient services to Lakewood residents. They also aim to make the City an “employer of choice” to attract and retain the finest talent.

Human Resources
City Hall – 6000 Main St. SW
Lakewood, WA 98499
[email protected]

Monday to Friday: 8:30 a.m. to 5:00 p.m.

Tasks and Staff
Work for Lakewood
Documents/Anti-Discrimination Policy
Media and Photos


City of Lakewood joins PERS

The City of Lakewood has joined the State of Washington Public Employees Retirement System (PERS) and discontinued participation in the Mission Square (formerly ICMA-RC) pension-replacement plan. As a result, former City of Lakewood employees who are active members of PERS can purchase previous service credit for their time in a PERS-eligible position with the City of Lakewood.

City of Lakewood joins PERS (PDF)

Request to purchase previous service credit (former employee) (PDF)

Tasks and Staff

Human Resources Tasks

  • Recruitment, selection, and retention
  • Civil service
  • Employee compensation and benefits
  • Training and development
  • Employee and labor relations
  • Safety and risk management
  • Wellness
  • Worker’s compensation
  • Personnel record keeping
  • Volunteer and internships

Current Staff

Mary McDougal
Director of Human Resources
(253) 983-7709
Email: MMcDougal

Tracey Freeman
HR Analyst
(253) 983-7719
Email: TFreeman

Hannah Hillig
HR Analyst
(253) 983-7711
Email: HHillig

Carolina Alba
HR Technician
(253) 983-7846
Email: CAlba

To email Human Resources staff add their email handle before

Work for Lakewood

Equal Opportunity Employer

The Human Resources Department strives to showcase the City of Lakewood as an “employer of choice” in the public sector.

It is City of Lakewood policy to treat all applicants and employees equally regardless of:

  • Race
  • Religion
  • Creed
  • Color
  • National Origin
  • Ancestry
  • Gender Identity
  • Sexual Orientation
  • Age
  • Disability
  • Any other basis that is required by local, state, or federal law.

People who need help with the application process due to disability or other reasons may call Human Resources at 253-983-7719 or TTY Relay 711.

In compliance with the Americans with Disabilities Act (ADA), the City of Lakewood will provide reasonable accommodations for applicants with disabilities, upon request. A written request that includes the accommodation needed is required at the time of application. The City of Lakewood is a proud Equal Opportunity Employer.

View the breakdown of the City of Lakewood’s labor force by race (PDF)

Lakewood is a WellCity

The City of Lakewood understands that the health of our employees is important. The City’s Wellness Program offers opportunities for employees to improve their total well-being. Some of the activities provided in this program are yoga sessions, smoothie tastings, group walks, and more. Lakewood knows that the health of our employees affects the health of our entire City.

Apply Online

Use the City’s online career pages to view available job openings, read job descriptions, sign up for email updates, and create an account to apply for multiple positions.

Benefit summaries:

Verification of Employment

Fax verification of employment forms to (253) 983-7896 or email them to [email protected]

Documents and Anti-Discrimination Policy


2021 Civil Service Rules (PDF) – The Civil Service Rules govern the continuing administration of the City’s Police Civil Service system. Their purpose is to ensure the system is administered in accordance with all applicable laws, ordinances, and policies. They also ensure that all proceedings before the Civil Service Commission are conducted in an orderly, fair, and timely manner.

Anti-Discrimination Policy

The City of Lakewood stands against unfair and illegal discrimination.

Title II of the Americans with Disabilities Act (ADA) of 1990

In accordance with Title II of the Americans with Disabilities Act of 1990, qualified individuals are protected from discrimination on the basis of disability in services, programs, and activities provided by the City of Lakewood.

Title VI of the Civil Rights Act of 1964

This law prohibits discrimination based on race, color, or national origin in the administration of any programs or activities receiving federal assistance.

Washington Law Against Discrimination (WLAD)

The Washington Law Against Discrimination prohibits discrimination on the basis of sexual orientation and gender identity in the areas of employment, housing, public accommodation, credit, and insurance.

Requesting Accommodations & Reporting Concerns

If you require accommodations or wish to report a concern, please call us at (253) 983-7709.

Media and Photos

City Manager John Caulfield smiles while talking to a Lakewood employee.
City Manager John Caulfield smiling with City employees.
The Lakewood employees meet up for a holiday employee appreciation event.
City employees enjoy a Christmas celebration together.
A Lakewood employee holds up her certificate of excellence awarded by the city.
Employee Karmel Shields receives an award of excellence.
Lakewood staff pose for a photo with their coworkers at Fort Steilacoom Park.
Lakewood employees and their family members out for a game of kickball at an employee recognition event at Fort Steilacoom Park.